Nalam AI — the hospital
in the patient's pocket.
Launched at Rajiv Gandhi Government General Hospital, Chennai — now live across 22 districts.
1.5 M+ messages in the first month.
Citizens took to it immediately — booking appointments, receiving prescriptions and collecting reports on WhatsApp, in their own language.
No new app, no account, no counter. The entire outpatient journey, on a phone they already own.
The whole hospital journey, on WhatsApp.
Appointments on WhatsApp
Booked from the phone they already own. No queue.
Prescriptions to the phone
Delivered to the patient's WhatsApp. Nothing to collect.
Lab & scan reports delivered
Reports arrive on WhatsApp. No second trip.
e-Visit
A consultation without travelling to the hospital.
Geo-fencing
Each citizen mapped to their nearest facility.
e-Seva assistance
e-Seva centres help anyone without a smartphone.
From “Hi” to done, in a chat.
The citizen messages the number
A WhatsApp message starts the flow — in Tamil or English.
Booked at the nearest facility
Geo-fencing maps the citizen to their closest hospital and books the appointment.
Everything comes back to the phone
Prescriptions and reports are delivered on WhatsApp.
No one is left out
e-Seva centres assist citizens without a smartphone; e-Visit enables consultations without travel.
Put your government hospitals in every citizen's pocket.
Nalam AI is proven across 22 districts. See how it maps to your health system.